Why don't you have any water? A plumber may also turn it off while working on your property. Contact your body corporate or strata management to investigate. What can you do if you have no water and your meter tap is turned on? What can you do if you have no water and the temperature was below zero? If you have some water in your house, you can pour it over the frozen pipes to thaw them. Don't use hot water! If you don't have any stored water, the pipes will naturally thaw as the day gets warmer.
The meter tap controls the water supply to your property - it's not a standard garden tap. Find out how we protect your privacy.
You then have 14 calendar days to repair that leak. We can recommend an approved plumber who will be able to help you with the repair.
In some cases, where the leak is on a pipe that crosses the boundary of the property - but has not yet entered the house - we may be able to offer help through our LeakStop scheme. Report a leak LeakStop LeakStop is a scheme offered by Bristol Water, which may be able to help you if a leak is detected on a pipe crossing your property boundary, up to the external wall of your house. Even though a leak found here would usually be the responsibility of the homeowner, in certain conditions, we are able to offer one free repair and a further subsidised repair on the pipework to stop the leak.
Any repairs we undertake as part of LeakStop are guaranteed for 12 months. LeakStop doesn't apply for leaks found underneath a property.
We own and maintain the large pipes mains in the street and the water meter at your property. This is a sample error message Close Who will fix the tap at your water meter? Why don't you have any water? In these cases you will need to contact a plumber to repair the leak. However, as a free service, we'll fix the tap for you within 10 working days - usually within five days. How can you get your meter fixed more quickly?Akirn
Any repairs we undertake as part of LeakStop are guaranteed for 12 months. As LeakStop is only for domestic homeowners, if you have a commercial, agricultural or industrial premise you will not qualify for the scheme.
Mek
We own and maintain the large pipes mains in the street and the water meter at your property. To be considered for LeakStop, you need to contact us within 5 working days of us notifying you of a leak at your property. Generally, leaks found inside of the boundary of your property and in private land are your responsibility. How to spot a leak The following may be tell-tale signs of a water leak: Sudden loss of water pressure or flow Water gushing from the ground Damp patches on the ground, even in dry weather Your plumbing making a constant noise, even when no water is being used If you use a water meter and you find your bill is much higher than usual Your water meter registers a flow even when no appliances or taps are in use Responsibility for a leak We are responsible for fixing a leaks on our own pipework. However, as a free service, we'll fix the tap for you within 10 working days - usually within five days.
Balkree
In these cases you will need to contact a plumber to repair the leak. As LeakStop is only for domestic homeowners, if you have a commercial, agricultural or industrial premise you will not qualify for the scheme. You then have 14 calendar days to repair that leak. LeakStop doesn't apply for leaks found underneath a property. To be considered for LeakStop, you need to contact us within 5 working days of us notifying you of a leak at your property.
Gum
We can recommend an approved plumber who will be able to help you with the repair.
Mazujora
In some cases, where the leak is on a pipe that crosses the boundary of the property - but has not yet entered the house - we may be able to offer help through our LeakStop scheme. To be considered for LeakStop, you need to contact us within 5 working days of us notifying you of a leak at your property. Even though a leak found here would usually be the responsibility of the homeowner, in certain conditions, we are able to offer one free repair and a further subsidised repair on the pipework to stop the leak.
Mikagami
If we find a leak on your property, we'll notify you so you're aware.
Keramar
How can you get your meter fixed more quickly? This is a sample error message Close Who will fix the tap at your water meter?
Arashura
In these cases you will need to contact a plumber to repair the leak. Why don't you have any water? Don't use hot water! If you have some water in your house, you can pour it over the frozen pipes to thaw them. Contact your body corporate or strata management to investigate. If we find a leak on your property, we'll notify you so you're aware.
Doulmaran
We can recommend an approved plumber who will be able to help you with the repair.